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As School Support Enhancement Leads we are responsible for leadership and management across S3 to continuously improve our business processes and the student experience. In this context our role includes the development and implementation of specific initiatives designed to ensure that our services are accessible, efficient and responsive while delivering consistency, value for money and regulatory compliance. Our aim is to ensure support is efficient and coherent and thus releases academic colleagues to concentrate on delivering their schools’ academic priorities and actively support delivery of an unrivalled student experience. The above activities are currently being undertaken with the service.

Please get in touch with any questions/ comments/ suggestions. We look forward to working with you.

Sharon (SN) (X 5684) and Victoria (VH) (X 2425)

Email: s.nairn@napier.ac.uk v.heathwood@napier.ac.uk

Title Stage Activity Type SSEL Name
Business Continuity Planning 3. Open Other V Heathwood
Data Security 3. Open Other V Heathwood

To fulfil its remit S3 has access to a vast amount of information and is responsible for the security of this data (and thus protect university reputation and ensure compliance with legislative and financial requirements). Following a review of the main activities of S3 the top risk activity areas were identified. Action is needed in these areas to ensure data control and security.


Data security and control 3. Open Other 1. TBC

​To fulfil its remit S3 has access to a vast amount of information and is responsible for the security of this data. A review of the main activities of S3 is in progress for the top risk activity areas. Once SMT reaches consensus on the areas requiring attention the necessary enhancement activity in these areas will be lead.

Digital Competencies 3. Open Other V Heathwood

​The University is working towards online submission being the norm as session 2017/18 progresses. As increasing amounts of coursework is submitted on line work is needed to ensure that S3 staff have the necessary skills to support activity.

As other University strategic projects deliver (including outputs from MOASR) work is needed to ensure that staff in S3 are equipped with the necessary skills and understanding to support activity.  

Examination Process 2. Appraised Review SN
Extenuating Circumstances/Fit to Sit 3. Open Review SN
External Moderation of Assessments 2. Appraised Process Improvement Team SN
Fit to Sit 3. Open Process Improvement Team V Heathwood

​The Fit to Sit Regulations were introduced in session 2015/16. After their first year of operation they were reviewed/evaluated and a number of recommendations. One recommendation related to moving submission of DA1 and EC1 forms to an electronic system.  


Induction for Academic Staff 3. Open Project (contribute) SN
Internal Module Questionnaire 3. Open Process Mapping SN
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