colleagues and students are seeing the following error message when attempting
to log in to a Virtual Desktop using the VMWare Client:
your client could not launch invalid saml2 credentials - please contact
is mostly happening to those using the MS-Store VMware Horizon app for Windows.
you see this error message, you’ll need to uninstall your VMWare client and reinstall
the client by visiting https://desktop.napier.ac.uk.
information about the Virtual Desktop Service can be found on the staff intranet.
of using a Virtual Desktop, you may wish to consider using the Managed
you require further information, contact the IS Service Desk.