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News Details at Edinburgh Napier University


Cyber Essentials update
Claire Taylor, Director of Information Services, highlights some key changes to services that will be implemented this week.
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​As we approach the Cyber Essentials submission date, Information Services is working tirelessly to prepare the University for reaccreditation. We have made excellent progress in strengthening our cyber security position and as we put the final preparations in place, I would like to highlight some key changes to services that will be implemented this week. Many of these will have a material impact on our colleagues so I would ask you to take the time to read this email.

Whilst I appreciate that these changes may cause some initial inconvenience, I am asking for your understanding and patience as we work hard to make these critical changes to ensure cyber resilience for the University. 

Access to University data from unmanaged devices will be withdrawn (Professional Services colleagues only)

From Thursday 30 June we will start applying policies to withdraw access to University data and services from unmanaged devices – including personal phones, tablets and laptops.  

This means that Professional Services colleagues must be using an on-campus desktop, managed laptop, managed phone or tablet, or the Virtual Desktop Service (VDS) to access any University data or services, including Outlook and Microsoft Teams. 

A video explaining these changes, and answers to frequently asked questions are on the Cyber Essentials Upcoming Changes intranet page.

University owned mobile devices must be enrolled for Mobile Device Management (all colleagues)

If you have a University owned mobile device or tablet you will be required to enrol it into the Mobile Device Management (MDM) service. You do not need to enrol your University Managed Laptop into MDM, as this is already in place.  

We will issue further guidance and information about this service within the next week. We will also be offering in-person sessions to help you, should you require assistance.

Please note: you will still be able to use unmanaged University owned devices for phone calls and texts, and any unmanaged (including personal) devices for Multi-Factor Authentication

Unsupported desktops will be removed from the University network (all colleagues)

Whilst we have endeavoured to ensure all University desktops have been patched with the latest security updates, there may still be some unpatched machines on the network. Should we encounter any unpatched desktops during our final checks, we will be removing them from the network. If you lose access to any University services from Thursday 30 June, please contact the IS Service Desk so we can patch the machines and get them back on the network.

We are aware that some colleagues are still using a University managed laptop, running an unsupported version of Windows 10 (version 1909). Colleagues using one of these managed laptops have been contacted directly. They will lose connection to the network if the machine has not been updated by Thursday 30 June. Instructions for checking version and updating can be found on the Managed Laptop Updates intranet page.   

Access to business applications must be from a managed desktop or virtual desktop (all colleagues)

From Monday 27 June, you will need to use an on-campus desktop, managed laptop or the Virtual Desktop Service (VDS) to access business applications such as Tracker and SITS e:vision. You can read more about this change in my previous communication: Cyber Essentials: change to the way you access business applications.

Further information

Further information can be found on the Cyber Essentials Upcoming Changes intranet page, where you will find details of all the upcoming changes, a video explaining the changes as well as a list of Frequently Asked Questions.

If you need any additional help or support, or if you have any questions or concerns you can contact the IS Service Desk.

Thank you for supporting Information Services in keeping the University, its people and its essential services safe.

Kind regards,

Claire Taylor

Director of Information Services


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