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Managing Difficult Conversations (split session over two days)


Event Date: 2nd December 2020

Event Times: 10:00 - 12:00


Lead Facilitator:

Type: Leadership & Management Essentials

Provider Details: Learning and Development, learninganddevelopment@napier.ac.uk

Event Description:
This is a two-part module which will be split into two online sessions that will take place over two days. Each of the sessions will last 2 hours.

*** Once you enrol onto part 1 YOU WILL BE AUTOMATICALLY ENROLLED ONTO PART 2 which will take place 7 days later. Calendar invites will be sent to you with the link to join the session in due course. ***

Please note that this is module 4 from the Management Essentials programme which aims to explore the complex and multi-faced nature of the role of the manager. The programme consists of 6 modules that can be undertaken in a sequential order or selected individually to suit your availability.

This is a two-part module will provide an overview of HR policy requirements and provide knowledge and
understanding of people mangers responsibilities around HR topics, in order to carry out the management role effectively and confidently.

Who should attend?
All people managers

Module objectives:

- Identify common types of challenging conversations at work
- Explain the importance of acting to challenging conversations in a timely manner
- Identify how to plan and prepare for challenging conversations virtually
- Apply effective techniques and skills for challenging conversations in different common virtual scenarios

Further information on HRConnect or by contacting event provider.

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