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Adobe Creative Cloud

Cloud imageIn response to comments and feedback from students and academic staff, the latest version of the core teaching applications from the Adobe Creative Cloud (Adobe CC) software suite is now available to all staff and students on University PCs and Macs in selected Computer Suites (both open access and specialist School labs) and as an optional installation on staff machines.

This provides a consistent experience across the University with the Adobe CC applications being more inclusive and accessible to all:


What Adobe CC applications are available?

The Adobe Creative Cloud applications currently available within the University are:

  • Adobe Acrobat Pro DC
  • Adobe Photoshop
  • Adobe Creative Design suite (available in certain Computer Suites), this includes:
    o After Effects
    o Audition
    o Bridge
    o Dreamweaver
    o Edge Reflow (preview)
    o Illustrator
    o InCopy
    o InDesign
    o Muse
    o Photoshop
    o Premier Pro

You may see this group of applications referred to as the “Creative Design bundle”.

There are additional applications available via Adobe CC, however these 11 programs have been prioritised following feedback from representatives in the School of Computing and School of Creative Industries.

Photoshop and Acrobat Pro are additionally available on ALL student PCs in open access Computer Suites.


How do I get Adobe CC on my work PC?

Adobe Acrobat Pro and Photoshop are automatically available on the latest version of the 64 bit desktop image.
Find out how you can get your machine reimaged…

On Edinburgh Napier imaged PCs (64 bit image only) you can also install Acrobat, Photoshop and the Creative Design bundle via Zenworks:
Instructions for installing and opening Adobe CC

If your work PC does not run an Edinburgh Napier image you should follow the instructions below:
Instructions for installing Adobe CC on a Home, Mobile and Non-IS imaged Device


Please be aware of the minimum and recommended PC specifications for running Adobe CC.


My work PC is currently running the 32 bit desktop image, can I install Adobe CC?


Unfortunately due to performance restrictions Adobe CC cannot run on the 32 bit desktop image.  If you would like to access Adobe CC you will need to upgrade to a 64 bit desktop image, find out more…


How do I get Adobe CC on my work Mac?

If your Mac is physically connected to the wired network and you have Casper installed:

  • Install Adobe CC from Casper:
    1. Log in to Casper and click APPS Adobe from the Categories menu on the right.
    2. Select the relevant Adobe applications from the main screen: 

Casper Image

If your Mac is connected to the network but you don’t have Casper installed:

If your Mac is not connected to the network or connects using WiFi (including Mac laptops):


How do I get Adobe CC on my home machine?

If you would like Adobe CC for your home machine please contact IS Service Desk, by email. They’ll authorise your request and provide you with a link which you can use to install the software on your home machine. You should then follow the instructions in the guide below:

Instructions for installing Adobe CC on a Home, Mobile and Non-IS imaged Device


Can I download the home use Adobe CC onto my work machine?

You must not download the home use Adobe CC onto your work machine as it will not work.

Please note: the only exception to this is for Macs that connect to the network using WiFi only.


If you wish to install Adobe CC on your work machine you should use one of the methods recommended in the section above.


What is the minimum and recommended PC specification for Adobe CC?


The minimum requirements are:

  • CPU: i3 processor
  • Memory: 4GB RAM,
  • Hard Disk: 15GB hard disk space


The recommended requirements are:

  • CPU: i5 processor
  • Memory: 8GB RAM
  • Hard Disk: 15GB hard disk space
  • VGA: External graphics card with 2GB VRAM 


Can I / my students still access the previous version of Adobe Creative Suite (CS)?

Previous versions of Adobe CS will remain available in existing locations until the end of the 2015/16 academic year.


Where can I find help using Adobe CC?

Help imageYou can find help using all of the Adobe CC applications via the Adobe website:

Adobe CC Questions and Help
Adobe CC Tutorials

You can also contact IS Service Desk.


Are there any known issues?

To date we have identified 2 minor issues which we would like to make our users aware of:



Several of the Adobe applications are extremely graphics intensive, therefore some functionality doesn’t perform as well on standard machines as in the specialist labs.


Ray Tracing

Some users have reported an error when using Ray Tracing (a function within the After Effects CC application in the Adobe suite).  Ray Tracing requires very high performance and specific graphics cards to operate correctly.


Neither of the issues stops the product from being used however please give us feedback via the IS Service Desk if you or your students experience any further problems.


I already have an Adobe Account, can I install the software on my own laptop/home machine?

Yes, you can install the software using your existing Adobe account but you must still put your request through the IS Service Desk to have your account associated with the University licence .


Can I cancel my personal Adobe CC account now that I have access to the software via the University?

Not until your personal contract terminates.  If you entered a contract personally with Adobe you are tied to 12 months.  If you wish to cancel you will need to pay a cancellation fee which could possibly be half of the remaining months due.