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YOU ARE HERE: Skip Navigation LinksEdinburgh Napier Staff Intranet > Service Depts > IT > Student IT Services > IT Help for Students

IT Help for Students


Online Help


The IT myNapier ​pages and askNapier provide User Guides, Hints & Tips, answers to FAQs and other useful information for students. 


Like staff, students can also use UniDesk Self Service to

  • Log calls from anywhere with an internet connection without having to contact the IS Service Desk.
  • Get easy access to service information including planned and unplanned service downtime.


Telephone and Email Help


Information Services are currently piloting telephone and email support to staff and students 24 hours a day, 365 days a year.


Tel: +44 (0)131 455 3000
Email:  ISServiceDesk@napier.ac.uk

  • The IS Service Desk provide telephone and email support during core hours. 
  • Out of hours support is provided via the NorMAN Helpline.

Further information can be found on My Napier​ and the Staff Intranet.