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​Module Touchpoint Surveys - Information for Staff

 

This year, in response to us really wanting to capture the student voice and respond proactively, we will be seeking to gain student feedback on their experience through a range of different mechanisms, and in Trimester 1 2018/19, we will be introducing a short ‘touchpoint’ survey as part of all face-to-face undergraduate modules.

 

If your module does not fall into these categories, you are still welcome to make use of the resources provided to run a touchpoint survey. You may already capture feedback from your students mid-module and if that is the case, you can choose to continue with your current practice, or to run the touchpoint survey.

 

The touchpoint survey has been developed as a helpful tool to enhance the practice that currently goes on across the University. However, we are strongly encouraging all staff to seek student feedback in some way through an appropriate mechanism.

 

Setting up the Survey

 

Step 1: In conjunction with School Academic Leads (SALs), we have agreed a short survey for Module Leaders to use. The question template is available on Moodle for importing into your module.

 

Step 2: You should run your touchpoint survey during Week 5 or Week 6 of the trimester using Moodle. A short instruction video "Create Touchpoint Survey" has been created which takes you through the process of setting up a touchpoint survey in your Moodle module.

 

Step 3: Please encourage your students to go to your Moodle module and complete the touchpoint questionnaire.

 

What should you do with the results?

 

Step 1: The Module Leader and any colleagues with Teacher access to the Moodle module will be able to see the touchpoint survey results.

 

Step 2: A short instruction video "Analyse Touchpoint Survey" is available to take you through the process of analysing the results once your survey is closed.

 

Step 3: The survey results will allow early identification of student concerns and allow you to take appropriate action.