IS Service Desk – Service Desk of the Month!
Information Services are delighted to announce that the IS Service Desk has been chosen to be profiled as the Service Desk Institute’s (SDI) Service Desk of the month for December!
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The SDI is the leading international professional body for Service Desks, setting best practice standards and supporting its members to deliver continuous service improvements.
This is a fantastic achievement for the IS Service Desk! The team work tirelessly providing IT & Library telephone and email support to the University’s staff and students.
Find out more about the IS Service Desk and its day to day operations and challenges by viewing the IS Service Desk team profile.