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Professional Services Survey Report 2012/13

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This is the final report on the Professional Services' Client Satisfaction Survey carried out in October 2012 under the joint sponsorship of the Vice Principal (Strategy Resources & External Affairs), the Vice Principal (Academic) and the University Secretary.


This is the latest in a series of surveys designed to assess the satisfaction of staff with the delivery of the University's core professional services with an aim towards their improvement.


  Download the Professional Services Survey Report 2012/13



Department Actions Plans


Each Professional Services Department has produced an action plan in response to the survey results, these are available below:


  Finance, Planning and Commercial Services Action Plan


  Human Resources & Development Action Plan


  Information Services Action Plan


  International, Development and External Affairs Action Plan


  Property and Facilities Services Action Plan


  Student and Academic Services Action Plan