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As business improvement is key to all our Strategy 2020 strategic objectives and to how we work as an organisation, the Business Improvement Group (BIG) has been set up to help enable business improvement for the whole University.


It provides top-down strategic direction whilst empowering and supporting staff through providing a framework for improvement. 

The aim is to ensure that we focus our efforts on the improvements that will have greatest impact on our Strategy 2020 ambitions, and that we coordinate activities around business improvement, strategic change, annual corporate planning and staff development.


There are a number of resources which can support you in finding out more about what the University is doing, or can provide the opportunity for you to make suggestions.

Check out the ‘People who can help’ page for staff here to support business improvement.