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Out of Hours


Call or email the Library any time of the day or night using the details below. During Library opening hours, we will answer your enquiries as usual. Out of hours, your query will be answered by the NorMAN Helpline.​


Email:   library@napier.ac.uk    

Telephone:    0131 455 35​00


Who will answer my call or email? 

​​​Library Opening Hours  ​Out of Hours 
During the hours that Edinburgh Napier Libraries are open - see Opening Hours. When Edinburgh Napier Libraries ​​are closed.
Support provided by:  Edinburgh Napier Library staff. Support provided by:  NorMAN - operated by Northumbria University. 

 

Service differences:
• If you email the Library out of hours, you will receive a response from the NorMAN email address rather than the Library email address.
• NorMAN staff cannot reset Library passwords.
• NorMAN staff cannot take payments for fines.

• Please be aware that there will be some occasions when NorMAN staff will not be able to resolve your enquiry immediately. In this case your call will be logged and answered once the Library is open.


Further information about NorMAN can be found at:  http://www.outofhourshelp.ac.uk/.

The Library welcomes your feedback on our services. If you would like to comment on this service, please email us at: library@napier.ac.uk​.   ​​