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Welcome to Information Services - IT


Find information on all our systems and services, the latest Information Services - IT news, links to User Guides and Hints & Tips and much more.  


View the Status of the University's Online Services

Do you have a question about any of our services? If so check out our askNapier Knowledge Base



If you need help or wish to report a problem please contact the IS Service Desk:

Online: https://napier.unidesk.ac.uk/
Email: ISServiceDesk@napier.ac.uk
Telephone: ext 3000 or (0131) 455 3000 from an external line.


IT Bytes Twitter logoCheck out the IT Bytes Twitter Feed for tech tips & chat from Edinburgh Napier’s IS technical experts: https://twitter.com/EdNapITBytes


IT Support Twitter LogoAsk about anything related to the University’s IT services via the IS Service Desk's Twitter Feed: https://twitter.com/ednapitsupport



Latest Staff IT News


Google Chrome Update and University Websites


Information Services are aware that the latest version of Google Chrome (version 62) released from 17 October 2017 onwards, will impact some University websites.  


The update introduces a change in settings which requires that websites containing data input fields (including search functionality) should be served securely.  This means that any page that allow users to enter data that is served via http (rather than https) will receive a warning that the page is not secure.



You should not be concerned if you receive this message, the websites can still be accessed in the same way as they could before the upgrade.   Read more...



iNapier Mobile App now live!


Information Services are excited to announce the launch of the new iNapier Mobile App for staff and students – available for download now!


The iNapier Mobile App, also referred to during the project as “Campus M”, effectively gives staff and students personalised access to the University’s Online Services via their Mobile Device.  Find out more...



Office 365 Now Available for Staff


Information Services are delighted to announce that, following a successful roll out to early adopters, the Office 365 email service will soon be rolled out to all staff members.


By moving to Office 365 you will benefit from:

  • A larger mailbox – you will get 50GB mailbox capacity compared to the current 1GB capacity.
  • Access to the MS Office software suite – downloadable to 5 personal devices per user.

You will need to reconnect your mobile device once your migration is complete.

As a future phase of the project you will also get access to:

  • Skype for Business (includes instant messaging, presence)
  • 1 TB of personal cloud storage with One Drive for Business

Find out more about the changes, what you need to do to prepare and get a full list of migration dates on the Office 365 Project page.



Information and IT Strategies


The Edinburgh Napier University Information Strategy and IT Strategy are available for download. Please click on the links below to download them in pdf format.


Information is a key strategic asset and a crucial element of University business.


This Strategy provides a guide to its management, use and governance and is relevant to every single member of the University.
 Information Strategy




The IT Strategy establishes priorities for the future development of, and investment in, an information technology-based environment.


This will support the learning, teaching, research and business needs of the University and all its members.


IT Strategy