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Major IS Incident update - Thursday 23 March

Further to our planned work last weekend we wanted to give an update on our status.

The IS team and our external partners worked to stabilise our network on Saturday and since then we have been able to deliver a consistent network service, however our services are still at risk.

We need to carry out some additional critical work to our servers and are working with our external partner to schedule this in.   

We expect that the remaining work will be low impact and it will be done out of core hours.  We will issue a further update by email once the date and time of the work has been confirmed.

Thank you for your continued support. If you have any concerns or issues please contact the IS Service Desk.

Kind regards,

Iain Russell

Head of Infrastructure and Operations

Information Services


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