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National Student Survey Staff Hub​ 

Welcome to the National Student Survey (NSS) Staff Hub – where you can access all the information and materials you will need for telling students about the 2021 National Student Survey.​

The aim of the NSS Staff Hub is to equip you so that you can confidently communicate about the NSS: what it is, why it’s important, and how to complete the survey.


Academic staff are vital to the success of the NSS campaign. When we asked participating students how they found out about the survey, 54% stated it was from a lecturer or member of staff.  This highlights how vital the role of academic staff is when encouraging student participation in the NSS.


The NSS is open to final year undergraduate students and is administered by the research agency Ipsos MORI.  The official Edinburgh Napier survey launch date is 18 January and the survey will remain open until 30 April 2021. However please encourage your students to complete the survey as early as possible.


The university-wide communications campaign will begin on Monday 18 January although all eligible students can participate in the survey from when it first opens on Monday 6 January.


Final year students have been given the opportunity to opt out and the remaining 2,383 students will be invited to participate in NSS 2021.


The survey for the University’s final year students will launch on Monday 18 January 2021. Students who are eligible to take part will receive an email from Ipsos MORI about the survey with a direct web link to the questionnaire.  They will receive this initial email contact on 21 January 2021.

Non-completion within a further two week period means telephone contact by Ipsos MORI begins (again, the option of completing online remains).  Telephoning will commence on 4 February 2020.

Please tell final year students about the survey and share the website address with them www.thestudentsurvey.com.

Please download the materials below to find out about how you can help to make the campaign a success for the University. And if you’d like to speak to someone in the marketing team about the NSS, please email studentcomms@napier.ac.uk

New in 2021 – Covid Questions 

To reflect the ongoing impact of the pandemic students who complete the survey online will be invited to complete a small number of questions related to the impact of Covid-19.  These are optional and students will only be given this option after they have completed the main questionnaire. Please make your students aware that they will have the opportunity to feedback specifically on the impact of covid-19 through these questions.


NSS 2021 Academic Staff Briefing Document - Provides a complete overiew of the campagin. 

​NSS Questions 2021 - Read the full list of questions 

NSS Powerpoint slide​​ - Share your views

Social media asset – Twitter

Social media asset – Instagram

Social media asset​ – Facebook