Facilities Service Desk
Monday to Friday, 8.45am to 5.00pm
ext 5000 or 0131 455 5000

We deal with enquiries for;
- Building repairs or faults (internal/external)
- Grounds repairs or improvements
- Minor works, improvements and development requests
- Porter requests (incl. campus deliveries and room setups for meeting and classrooms)
- Student accommodation fault or repairs
- Foyer Bookings
- Furniture Moves
- Car Parking
- Intranet pages (Property & Facilities only)
Outwith these hours, please contact Security Control on ext: 6119 or 0131 455 6119.
Emergency Response procedures should be followed, if the situation is extreme. Please contact Security Control (Emergency number), ext: 4444 or 0131 455 4444.
Please refer to Facilities Helpdesk Team Service Level Agreements (SLA) below:-
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Service Requests for: |
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Target Response |
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Facilities Service Desk |
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48 hours |
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