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Student Check In


We’re now asking students to check in for all centrally timetabled learning events, whether they are on campus, at one of our other teaching venues or in the virtual learning environment. This will help build up a better view of student engagement.  


​From the start of teaching in trimester 2 2022/23 students need to enter a one time verification code to check in. It’s simple and should not disrupt the start of your teaching sessions to provide them with this code. You can access one time codes for events, on the day they are scheduled, via the Check In tile on the My Account app or at myaccount.napier.ac.uk.​ You can access codes in advance via the Check In Codes tile on the My Account app or at myaccount.napier.ac.uk.​  For detailed instructions please refer to the ‘Student check in – one time code guide’ here​


Students can quickly and easily check in via the Edinburgh Napier App or by visiting myaccount.napier.ac.uk.​ ​


While some Schools have traditionally kept class lists, the Student Check In function is now the only process that should be used. 


Student check in forms part of our student engagement reporting​, which the University uses to identify and support students who have disengaged with their studies. Please encourage students to only check in if they are attending the event, as we are using the data to support them in their studies and to help support their welfare.


You can also look at detailed check in data at a module and student level. You’ll find the ‘Student Engagement Reporting – Attendance Report Guide’ here.


Student check in also provides supporting evidence for students on a visa with attendance requirements and we can share this data with UK Visas & Immigration.


Watch the staff v​ideo below to see how to use Student Check In and access one time codes:


 Staff Check In Instruction Video

​​

There's also a student video​ that you may find useful.  


You can use the slide available here​ to introduce Student Check In to students at the start of trimester.


You can get more information on Student Check In on My Napier.


If you have any queries relating to Student Check In, contact Keep on Track


Frequently Asked Questions


How can I get the one time codes to share with students so they can check in?

On the day events are scheduled you can get one time codes via the ‘Check In’ tile on the My Account app or at myaccount.napier.ac.uk.


In advance or on the day events are scheduled you can get one time codes via the ‘Check In Codes’ tile on the My Account app or at myaccount.napier.ac.uk. If you get codes in advance, please be aware that if there are timetabling changes to the event (e.g., date, time, location) the one time code can change.


Please refer to the guide for more information: Student check in - one time code guide.pdf (napier.ac.uk)​.


I cannot see the 'Check In' or Check In Codes' tiles on My Account - what should I do?

The most likely reason you cannot see the tiles is because you are not attached as a staff member on any events in the timetable system.  If you should be timetabled for events, please speak with your local timetabling administrator.


However, any staff member can access the web page (where the Check In Codes’ tile links to) directly: one time code page. You do need to be on the University network to access this. If you are off campus you can do this on a University managed device or via the Virtual Desktop Service​. If you are on campus you need to be on eduroam Wi-Fi​ or a device on the network.   


Why do students need to enter a one time code – it worked fine before and this is more work for me.

Following feedback from the academic community, discussions with the project board and the Senior Leadership Team, we decided to introduce one time verification codes this trimester to provide more robust check in data, allowing us to better support our students’ wellbeing and their positive engagement with their academic studies.


It’s simple and should not disrupt the start of your teaching sessions to provide students with this code. You can access one time codes for events, on the day they are scheduled, via the ‘Check In’ tile on the My Account app or at myaccount.napier.ac.uk.


If you prefer, we’ve created an interface to allow you access to codes in advance to help you with planning. You can access this via the ‘Check In Codes’ tile on the My Account app or at myaccount.napier.ac.uk. If you get codes in advance, please be aware that if there are timetabling changes to the event (e.g., date, time, location) the one time code can change.


Students will just share the code with other students who are not at the event so they can still check in - how can we stop this?

We introduced one time code validation to improve the accuracy of the data, so students do not check in when they are not there. Although we do know any method of validation is fallible, the feedback from academic colleagues we consulted is that they believe it will significantly reduce the potential for this. Please discourage students from sharing codes and for the same reason please do not share codes with students in advance (e.g., in pre read material or on Moodle).  There is no benefit to students checking in if they are not present.


What do I do if a student checks in and they are not attending the event?

When you are aware of this happening you can override a student’s check in by marking them as absent. This video explains how: Student check in – staff guide video - YouTube​.


You can also discuss this directly with the student and discourage them from checking in when they are not attending – there is no benefit to most students checking in if they are not present. Students who are studying in the UK on a visa may put this at risk by mis-reporting their attendance. 



Can students check in without the one time code?

No, students need the one time code to check in so please share codes with them at all events you are leading.


I wasn’t able to share the one time code with students, what will happen?

This is a new process, as you get used to it we know in some cases you won’t manage to share a code – don’t worry – your students won’t be able to check in but just reassure them there won’t be any negative impact on them. 


If you have a small teaching event you can check in on students’ behalf without entering a one time code via the ‘Check In’ tile on the My Account app or at myaccount.napier.ac.uk.​ 


If you have a technical issue that is preventing you from accessing one time codes, please contact the IS Service Desk.


When can students check in with the one time codes?

The window for checking in has not changed – students can check in from 5 minutes before the timetabled start time until the timetabled end time.


How do I share the one time code with my students?

You can share the code in a way that suits you, e.g., verbally or on a slide shared at the start of the event. Please do not share one time codes in advance of the event (e.g., in pre read material or on Moodle) as this would defeat the purpose of the codes – we introduced them to improve the accuracy of the data, so students do not check in when they are not there. 


I have an event that has multiple locations (e.g., multiple clusters in the JKCC) and I am getting a code for each location instead of one for the whole event – what should I do?

We are aware of this issue and looking into whether we can set up the systems so only one code is made available.


In the meantime, please provide all codes to the students.  We apologise for any inconvenience caused as we work through this issue.


The 'Check In Code' tile does not load the one time code web page for me - what should I do?

You do need to be on the University network to access this. If you are off campus you can do this on a University managed device or via the Virtual Desktop Service. If you are on campus you need to be on eduroam Wi-Fi or a device on the network.   


If you still can’t access the web page, please restart your device and try again. If you are still having problems please report the issue to the IS Service Desk​


When I search for codes on the 'Check In Codes' tile or directly on the one time code page I do not get any results - what should I do?

The search looks at timetabling information - one of the most common reasons you don't get any results is if you enter your name in the ‘Class Lecturer’ criterion field and you are not timetabled for events. Try searching on the title of the module in the ‘Class Name’ criterion field.


If you are still having problems please report the issue to the IS Service Desk​

Students say the one time code I’ve given them doesn’t work, what should I do?

If you got the code in advance via the ‘Check In Codes’ tile please be aware that if there have been any timetabling changes to the event (e.g., date, time, location) the one time code can change. Double check it via the ‘Check In’ or the ‘Check In Codes’ tiles on the My Account app or at myaccount.napier.ac.uk.​ 


If the code still doesn’t work – don’t worry – your students won’t be able to check in but just reassure them there won’t be any negative impact on them. Please also report the issue to the IS Service Desk so the issue can be investigated, include details of the timetabled event and the one time code you shared that did not work.


Students can’t check in because there is no signal, what should they do?

If there is no access to Wi-Fi or mobile data signal, the student can still check in, it will be stored and uploaded next time the phone has an internet connection (either via Wi-Fi or mobile data signal).


Eduroam Wi-Fi should be available in all campus teaching spaces so please encourage the use of this (instructions available on My Napier University Wi-Fi (napier.ac.uk)) which would get round the issue of no mobile data signal – we are encouraging all students to use Eduroam on their personal devices.


Students can also check in via the web page myaccount.napier.ac.uk​  if they have access to a PC, laptop etc. during the event.


Depending on class size, you can check in on students’ behalf without entering a one time code via the ‘Check In’ tile on the My Account app or at myaccount.napier.ac.uk​  via PC, laptop etc.


Do global online (GO) or transnational education (TNE) students need to check in?

No, global online (GO) and transnational education (TNE) students’ events are not centrally timetabled, so they don’t need to check in.



For more information on questions students may ask you can look at the frequently asked questions section on the Check in page on My Napier Check In to Class (napier.ac.uk)






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