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YOU ARE HERE: Skip Navigation LinksEdinburgh Napier Staff Intranet > Service Depts > IT > On Campus Service > Wireless Service

The Wireless Service (eduroam)


The main wireless network for Edinburgh Napier staff and students is eduroam.  Once connected to eduroam you have wireless access both on campus and at other participating institutions


The Cloud Guest WiFi service is for visitors only.  


About the eduroam service

Connecting your device to eduroam

Printing from eduroam

Using eduroam at other institutions

Use of eduroam by visitors to Edinburgh Napier

Further Information


About the eduroam service


The eduroam Wireless Service enables staff and students to connect to the Edinburgh Napier University network using a mobile device.    eduroam logo


It's available at all 3 of the main campuses, Merchiston Avenue and 42 Colinton Road.


Once connected to the Wireless service you will be able to: 

  • Access the Internet.
  • Access personal and shared data areas (via the Virtual Desktop Service)
  • Access other web based services, such as the Staff Intranet, Team Sites and Moodle.
  • Access Remote Desktop and SSH (please note: you will need to connect to the Virtual Private Network (VPN) to do this).
  • Send/receive Edinburgh Napier University e-mail using SMTP/IMAP.
  • Print to a Staff printer over IP.

The service standard is as follows:

  • WLAN standard:  802.11g (2.4GHz) with speeds up to 54Mbps (802.11b compatible but with slower speeds up to 11Mbps)
  • Security standard:  Currently, the Wireless service supports only WPA (Wi-Fi Protected Access)  which is the preferred standard.


Connecting your Device to eduroam


Wireless imageBefore you use the Wireless service you must ensure:


You can configure your device by connecting to the Wireless-Help network and opening a browser.  Find out more...


Full configuration guides can be found below:

Wireless Configuration Guide - Windows 10
Wireless Configuration Video - Windows 10
Wireless Configuration Guide - Windows XP 
Wireless Configuration Guide - Windows Vista 
Wireless Configuration Guide - Windows 7
Wireless Configuration Guide - Windows 8
Wireless Configuration Guide - Mac 10.3 and 10.4 
Wireless Configuration Guide - Mac 10.5 
Wireless Configuration Guide - Mac 10.7
Wireless Configuration Guide - Mac 10.8 / 9
Wireless Configuration Guide - Linux Ubuntu 11.04
Wireless Configuration Guide - Symbian 
Wireless Configuration Guide - Android
Wireless Configuration Guide - iPhone
Wireless Configuration Guide - iPad


Pease note: Edinburgh Napier University Wireless network does not currently support the Kindle, however the Kindle Fire is supported.


If you experience problems with the Wireless Service please contact IS Service Desk


Printing from the Wireless Service


Edinburgh Napier University staff and students can print from the Wireless Service using the Web Print service

Find out more...


Using eduroam at other institutions


Edinburgh Napier University is a member of the eduroam (UK) service, which allows University Staff and Students to login at other participating institutions.

WiFi imageYou will need to set up your eduroam profile on campus before attempting to access eduroam at other institutions.


Some institutions offer the eduroam tier of service where users connect without having to setup a profile. Once connected, users start a browser and are then prompted for username/password.


Please note: visited institutions are not liable to offer any support to Edinburgh Napier University users.


The use of eduroam by visitors to Edinburgh Napier


Visitors to Edinburgh Napier University are required to conform with the Information Security Policy. Visitors experiencing technical problems with eduroam should consult their Home organisation's IT support.


Please note: we don't deploy application or interception proxies but we do filter web traffic to ensure it complies with the University's Information Security Policy.



Further Help with the Wireless Service


You may also find the following guides useful:

  Finding the MAC Address of your Laptop

  How to Delete your eduroam Profile


You may find the following links useful:

JANET website.

The JANET Roaming Service webpage

The eduroam federation webpage

The list of eduroam (UK) participating organisations