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Welcome to Information Services - IT


Find information on all our systems and services, the latest Information Services - IT news, links to User Guides and Hints & Tips and much more.  


View the Status of the University's Online Services

Do you have a question about any of our services? If so check out our askNapier Knowledge Base



If you need help or wish to report a problem please contact the IS Service Desk:

Online: https://napier.unidesk.ac.uk/
Email: ISServiceDesk@napier.ac.uk
Telephone: ext 3000 or (0131) 455 3000 from an external line.


Follow us on Twitter: @EdNapITSupport and @EdNapITBytes


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Latest Staff IT News


Information Security Awareness Training


As you’ll have seen with increasing regularity in the news, worldwide occurrences and consequences of information security incidents and cyber-attacks are growing. As a highly-connected institution with students and staff around the globe, the University is of course a potential target for these incidents and attacks, and it is the responsibility of all staff members to help to protect the University’s information, especially personal and research data.


Information Services are pleased to announce the launch of our new Information Security Awareness training. This course will help you understand the risks and what you can do to protect the University, and yourself, by minimising the likelihood and impact of information security incidents.  Find out more...


Important notice for academic staff:

Requests for changes to software on desktop image


Information Services manage an annual software application development and review cycle. 


Any changes to the University desktop image for 2018/19 (software required for teaching and University business) must be submitted to Information Services by Monday 30th April 2018.  This incorporates requests for new software, updates to existing software or the retiral of software no longer required.  Find out more...



Computer Suite & Libraries

Spring Holiday Opening Hours    


The Computer Suite and Library Opening Hours for the Spring Break are now available on myNapier, along with details of the extended opening hours for exams.





Sighthill Group Study Room Online Bookings

Now Available for Students

Information Services are delighted to announce that the new online Group Study Room Booking system for students is now available at the Sighthill Campus.


The system, which has been implemented in response to student feedback, was initially piloted at Craiglockhart and is now being rolled out to the other campuses.


The new system enables students to book and check availability of the Library Student Group Study Rooms online.


For further information please visit myNapier.

Please note:  the Group Study Rooms are solely for the use of students.



Information and IT Strategies


The Edinburgh Napier University Information Strategy and IT Strategy are available for download. Please click on the links below to download them in pdf format.


Information is a key strategic asset and a crucial element of University business.


This Strategy provides a guide to its management, use and governance and is relevant to every single member of the University.
 Information Strategy




The IT Strategy establishes priorities for the future development of, and investment in, an information technology-based environment.


This will support the learning, teaching, research and business needs of the University and all its members.


IT Strategy