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​Welcome to Information Services - IT

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​Latest Updates


Information logo
Significant changes to the Cyber Essentials scope, policy and activities mean that we need to make updates to protect the University before we are re-accredited - find out more​

Do you have an Apple ID based on your University email address?  If so then you will have received an email from Apple - find out more​ 

Do you receive a Security Alert when you open MS Outlook or MS Word?  If so, find out how to fix it: Microsoft Security Alert

Do you have a University owned managed laptop or are you about to collect one?  This short video will help you get started using your laptop and will explain more about the service: Introducing your managed laptop (you may need to unmute the video). 

​If you don't already have access to a managed laptop you can request one via the Managed Laptop intranet page.  

IT Support information for students can be found on the IT Support My Napier pages


 

Working from Home

 

Guidance for getting started working from home can be found here​


You can also check out our Working from Home Hints and Tips

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Communicating from Home

  • ​​​MS Teams is available for all staff bringing conversations, content, assignments, and apps together in one place - find out more
  • Softphones are now available enabling  you to use your computer and internet connection to make and receive telephone calls, particularly valuable in the current situation - find out more​. ​
  • ​​For online meetings the University's preferred platforms are Webex and MS Teams​ - find ​out more​


Requesting IT Equipment




      
    Contacting Information Services
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    View the Status of the University's Online Services via the Service Status Screen​


    iServices Catalogue logoBrowse our IS Service Catalogue to find out more about the services we offer. 

     

    Visit the Learning Technology Hub to find out more about the suite of academic technologies available to you.

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    If you need help or wish to report a problem please contact the IS Service Desk:


    Online:
    https://napier.unidesk.ac.uk/

    Email: ISServiceDesk@napier.ac.uk 

    Telephone: ext 3000 or (0131) 455 3000 externally

     Follow us on Twitter: @EdNapITSupport and @EdNapITBytes

    Find more about how to contact us. ​

     

       

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