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​Welcome to Information Services - IT


View the Status of the University's Online Services via the Service Status Screen​


iServices Catalogue logoBrowse our IS Service Catalogue to find out more about the services we offer. 

Do you have a question about any of our services? If so check out our askNapier Knowledge Base



Visit the Learning Technology Hub to find out more about the suite of academic technologies available to you.



If you need help or wish to report a problem please contact the IS Service Desk:


Email: ISServiceDesk@napier.ac.uk 

Telephone: ext 3000 or (0131) 455 3000 externally


 Follow us on Twitter: @EdNapITSupport and @EdNapITBytes



Latest Staff IT News

Multi-Factor Authentication is Coming Soon


The University is adding an extra layer of security for staff and students logging in to Office 365 accounts, by implementing a Multi-Factor Authentication (MFA) solution.  This is in response to the significant rise in reported account compromises due to phishing attacks against our institution.   

Find out more..​.

MFA Image 



Windows 10 is here!​​

Information Services is working to upgrade all University PCs to Windows 10 from Windows 7. 


Windows 10 offers many benefits, including quicker start up times, smoother integration with Office 365, and shorter lead times to the most up to date software and applications. The upgrade to Windows 10 will also strengthen security, and is required to retain our Cyber Essentials Plus accreditation which we achieved in January 2019. 


All staff are asked to request to have their PC re-imaged as soon as possible, but no later than 30 November 2019.


Find out more and submit a request on the Windows 10 Project page​.



AppsAnywhere now available off campus and via Wi-Fi


Information Services are delighted to announce that AppsAnywhere is now available off campus and on wireless connected devices as well as on campus networked devices. ​




Information Security Awareness Training


As you’ll have seen with increasing regularity in the news, worldwide occurrences and consequences of information security incidents and cyber-attacks are growing. As a highly-connected institution with students and staff around the globe, the University is of course a potential target for these incidents and attacks, and it is the responsibility of all staff members to help to protect the University’s information, especially personal and research data.


Information Services are pleased to announce the launch of our new Information Security Awareness training. This course will help you understand the risks and what you can do to protect the University, and yourself, by minimising the likelihood and impact of information security incidents.  Find out more...