• Home
  • Login
  • Welcome to the Staff Intranet

Welcome to Information Services - IT


Find information on all our systems and services, the latest Information Services - IT news, links to User Guides and Hints & Tips and much more.  


View the Status of the University's Online Services

Do you have a question about any of our services? If so check out our askNapier Knowledge Base



If you need help or wish to report a problem please contact the IS Service Desk:

Online: https://napier.unidesk.ac.uk/
Email: ISServiceDesk@napier.ac.uk
Telephone: ext 3000 or (0131) 455 3000 from an external line.


Follow us on Twitter: @EdNapITSupport and @EdNapITBytes


instagram3.pngFollow us on Instagram: @EdNapIS 



Latest Staff IT News


Cyber Essentials


Information Services are delighted to announce that the University has achieved Cyber Essentials certification. 


Find out more...



Lecture Theatre & Classroom AV Refurbishments


Information Services are leading an exciting project to replace the Audio Visual (AV) facilities in a number of Learning spaces across the University. 


Find out more...



Mobile Device Registration


Information Services are currently working on a number of initiatives to improve cyber resilience at the University.  One of these initiatives is to gather information about University-owned mobile devices and laptops, to ensure that we can account for them and the information they contain.


To assist with this we have launched a self-service website for recording device ownership, which can be found at:  https://devices.napier.ac.uk/

Find out more...


Upgrades to Classroom PCs


Over the summer Information Services installed new PCs in all centrally-managed classrooms and lecture theatres. 


These latest-generation HP EliteDesk machines all run a new  desktop image based on the Windows 10 operating system.


The PCs are specified to a higher level than before, providing quicker logon times and fast application loading via the new AppsAnywhere service.


In addition they are capable of running the classroom recording software that we will be piloting over the coming months.


We have also maintained optical drives across the fleet to ensure that users of CDs or DVDs have the hardware they require.


If you have any concerns or require any further information please contact the IS Service Desk.



The way you access University software has changed 

Introducing AppsAnywhere...


Information Services are delighted to announce that AppsAnywhere is now available, providing a new way to access software for staff and students. 


Like an app store, AppsAnywhere is a web based tool which delivers the software you use, on demand across the University’s staff and student PCs, whenever and wherever you need it, using Cloudpaging technology.


The majority of the University software applications are available via AppsAnywhere.  Find out more...



Skype for Business Now Available


Information Services are delighted to announce that Skype for Business is now available to all staff members.  

It enables staff members to:

  • Communicate with colleagues with ease, in real-time, without the need to be in the same office, campus or location
  • Add audio, video and collaboration to Instant Messenger conversations.
  • Join an online meeting, from anyplace or device – even via mobile phones.

Find out more...


Information Security Awareness Training


As you’ll have seen with increasing regularity in the news, worldwide occurrences and consequences of information security incidents and cyber-attacks are growing. As a highly-connected institution with students and staff around the globe, the University is of course a potential target for these incidents and attacks, and it is the responsibility of all staff members to help to protect the University’s information, especially personal and research data.


Information Services are pleased to announce the launch of our new Information Security Awareness training. This course will help you understand the risks and what you can do to protect the University, and yourself, by minimising the likelihood and impact of information security incidents.  Find out more...


Information and IT Strategies


The Edinburgh Napier University Information Strategy and IT Strategy are available for download. Please click on the links below to download them in pdf format.


Information is a key strategic asset and a crucial element of University business.


This Strategy provides a guide to its management, use and governance and is relevant to every single member of the University.
 Information Strategy




The IT Strategy establishes priorities for the future development of, and investment in, an information technology-based environment.


This will support the learning, teaching, research and business needs of the University and all its members.


IT Strategy