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​Welcome to Information Services - IT

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Latest Updates


Information logo
There have been changes to the way you and your students access Adobe Creative Cloud (Adobe CC):

Multi-Factor Authentication (MFA) is currently being rolled out to students - find out more.​ 

The Virtual Private Network (VPN) service was retired on Thursday 30 September - find out more.

​If you don't already have access to a managed laptop you can request one via the Managed Laptop intranet page.  

Guidance on requesting IT equipment can be found on the Requesting IT Equipment page

IT Support information for students can be found on the IT Support My Napier pages

Further information about Returning to Campus Life can be found on the Returning to Campus Life page

 

Working from Home

 

Guidance for getting started working from home can be found here​


You can also check out our Working from Home Hints and Tips

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Communicating from Home

  • ​​​MS Teams is available for all staff bringing conversations, content, assignments, and apps together in one place - find out more
  • Softphones are now available enabling  you to use your computer and internet connection to make and receive telephone calls, particularly valuable in the current situation - find out more​. ​
  • ​​For online meetings the University's preferred platforms are Webex and MS Teams​ - find ​out more​


Requesting IT Equipment


    Our Services

    • Find out more about our response to the COVID-19 situation in 2020 here​




      
    Contacting Information Services
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    View the Status of the University's Online Services via the Service Status Screen​


    iServices Catalogue logoBrowse our IS Service Catalogue to find out more about the services we offer. 

     

    Visit the Learning Technology Hub to find out more about the suite of academic technologies available to you.

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    If you need help or wish to report a problem please contact the IS Service Desk:


    Online:
    https://napier.unidesk.ac.uk/

    Email: ISServiceDesk@napier.ac.uk 

    Telephone: ext 3000 or (0131) 455 3000 externally

     Follow us on Twitter: @EdNapITSupport and @EdNapITBytes

    Find more about how to contact us. ​

     

       

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