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​Welcome to Edinburgh Napier University:

Research Students

Welcome Letters at Craiglockhart​Getting Started


When you register as a Research Student at Edinburgh Napier University you will get access to two different Information Services (IS) accounts.  

You will find guidance on when you need to use each of these accounts, how to move between accounts and where you get additional information in the document: Accessing the Universit​y's IT Services Guidance for Research Students


 Useful Links and Further Information 

Contact us​

Telephone and email support is available 24 hours a day, 365 days a year:

  • The IS Service Desk is open Monday to Friday, 8:45am - 5pm (GMT).  
  • Out with these hours IT support is provided by the NorMAN Helpline, in which case you'll receive a response from it.normanhelpdesk@northumbria.ac.uk.

Email: ISServiceDesk@napier.ac.uk 

Telephone: +44 (0)131 455 3000

Online: https://napier.unidesk.ac.uk from a University laptop and click Use Self-Service Portal