Guidelines for the use of Zoom at the University
The University licences Webex and Microsoft Teams as the principal video conferencing services for academic and business purposes. However it is recognised that there are occasions when these services do not meet the specific academic or business need, and so the University has a small number of Zoom licences that can be allocated to staff on request.
Business requirement for Zoom
Zoom licences can be allocated in circumstances where it can be clearly demonstrated that Webex or Teams is unsuitable, and some examples of this are when:
- the audio compression will result in sub-optimal sound quality, such as for musical demonstrations
- teaching to a country that has blocked use of Webex and Teams, such as in some regions of China
- external engagement events require the familiarity of Zoom to significantly reduce barriers to participation.
Having a personal preference for Zoom is not a sufficient business requirement.
It is not necessary for participants to install client software on their computers. These instructions for
Zoom,
Webex and
Teams show how users can join meetings from their web browser.
Requesting a Zoom licence
To request a Zoom license then please email your business requirement to the
IS Service Desk.
Please indicate the required duration to allow IS to manage the licence pool. Licences will be allocated for a maximum of 1 calendar year.
Support for Zoom
The University does not offer any training for Zoom, and so staff are referred to the
Zoom website for webinars, videos and user guides.