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​Request IT Equipment


This page explains how staff can request IT equipment and provides links to additional information and forms. 


NB: You are required to provide approval (e.g. from your Line Manager or designated departmental approver) as part of the request process. You can use the template for this if you wish. This should be attached to the form, ideally in PDF format.

Please note:  Due to COVID 19 restrictions and increased demand for IT equipment for working from home, Information Services is still experiencing high demand for the provision of devices.  The supply of these is still being adversely affected by COVID-19 disruption to manufacturing, transportation delays and high demand of products from all sectors. Information Services are working with our Procurement team and suppliers to secure stock of IT equipment. In the meantime, we would ask for your patience in processing your request.  


 


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Standard Issue IT Equipment


Device Type

Description

Managed Laptop

Preconfigured with the University managed laptop Windows based image this device will be of a sufficient specification for the vast majority of staff to run general, teaching and business applications.


Headset

A wired USB headset for use with audio and video conferencing


Webcam

A USB webcam with HD quality for use with video conferencing


Standard Monitor

23” monitor for use as external display


Laptop Docking Station

Reduces cable clutter when attaching laptop to additional monitors and other peripherals


Keyboard

USB keyboard for use with laptop or desktop


Mouse

USB mouse for use with laptop or desktop


Mobile Smart Phone - Android

Mobile phone calls, email, web browsing, apps


Mobile Smart Phone – iOS

Mobile phone calls, email, web browsing, apps


For the standard issue items above:
  • Complete the Standard IT Device Request form. You will be asked to select a reason for why the device is required and provide your department written approval.
  • One standard-issue device can be requested per submission of the form; if you require multiple devices, please submit separate requests for each device. 
  • If you are requesting equipment for staff members other than yourself, please provide their name, email address and staff number.  This is required so that we can allocate the device(s) to the specific individual within our asset register.
  • If you have a budget code that should be used (e.g. for research projects) this can be added to the form. 


Non-Standard Issue IT Equipment


In exceptional circumstances it may be possible to provide equipment that is non-standard issue. 

Such requests require a more detailed business case to be demonstrated. We will review and provide a decision on whether the request is compatible with both the University’s User Device Policy and/or technically suitable for the specified purpose. 

In the first instance please complete the Non-Standard IT Device form.
  • Please provide as much detail as possible of what device specification is required and the reason for this (e.g. specific software requirements), what quantity of devices are required, where they are to be located etc. 
  • If you are requesting equipment for staff members other than yourself, please provide their name, email address and staff number.  This is required so that we can allocate the device(s) to the specific individual within our asset register.
  • If you have a budget code that should be used (e.g. for research projects) this can be added to the form.

​IT Equipment for Research:  If you require advice on purchasing IT equipment for research you should visit the Purchasing IT Equipment for Research intranet page, and complete the relevant UniDesk form.


Once the form is submitted:
  • Information Services (IS) will perform authorisation checks and may contact you for additional information. 
  • If authorised for fulfilment you will receive a confirmation communication and, when the equipment is available, you will be contacted again to arrange to collect your device(s).
  • IS will then process any redundant equipment (if required).

Further information


If you require further information please contact the IS Service Desk in the first instance.  

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