Multi-Factor Authentication (MFA) helps to stop cyber criminals from accessing your account and protects University data.
MFA is the requirement of more than one type of authentication to access a service.
Historically you have only needed something you know to access University data – your username and password. With MFA, you will also need something you have – typically a smart device on your person which you can use to validate your sign in. This ensures that it is you who is accessing your account and not someone who has stolen your password.
Currently MFA is applied only to Staff accounts.
Direct access to these services while outside of the University network requires MFA. You may however access them through the Virtual Desktop Service (VDS) and the Virtual Private Network (VPN) without MFA for a limited time.
How do I configure MFA?
MFA can be set up or changed here by signing in using your University email address. The set up process is self-explanatory, but documentation can be found below:
How to set up MFA with the App using just a smartphone or tablet - video demonstration.
MFA Setup - Pair
QR Code Method
How to set up MFA with the App using a smartphone or tablet and a computer.
MFA Setup - QR Code
How to set up MFA to text you a code.
MFA Setup - SMS
Adding Additional Devices
How to set up MFA with the App on an additional device, allowing it to also perform MFA.
MFA Setup - Additional Device
Frequently asked questions
How do I get to the App Store on my device to download an app?
How do I scan a QR code?
How do I change my Multi-Factor Authentication method or device?
A full list of MFA frequently asked questions can be found on askNapier.
If you have any further questions please contact the IS Service Desk in the first instance.