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YOU ARE HERE: Skip Navigation LinksEdinburgh Napier Staff Intranet > Service Depts > IT > Cyber Security > Multi-Factor Authentication

​​Multi-Factor Authentication

 

Multi-Factor Authentication (MFA) helps to stop cyber criminals from accessing your account and protects University data.


MFA is the requirement of more than one type of authentication to access a service.  


Historically you have only needed something you know to access University data – your username and password.  With MFA, you will also need something you have – typically a smart device on your person which you can use to validate your sign in.  This ensures that it is you who is accessing your account and not someone who has stolen your password.


Direct access to these services while outside of the University network requires MFA. 


How do I configure MFA?


MFA can be set up or changed here by signing in using your University email address.  The set up process is self-explanatory, but documentation can be found below:


Pair Method


How to set up MFA with the App using just a smartphone or tablet - video demonstration​.

MFA Setup - Pair ​


QR Code Method


How to set up MFA with the App using a smartphone or tablet and a computer.

MFA Setup - QR Code​


SMS Method


How to set up MFA to text you a code.
MFA Setup - SMS​


Adding Additional Devices


How to set up MFA with the App on an additional device, allowing it to also perform MFA.

MFA Setup - Additional Device​


Frequently asked questions


Q:  How do I change my Multi-Factor Authentication method or device?​
A:  You can change your authentication method or device yourself at any time by going to https://mysignins.microsoft.com/security-info (you can also do this at: https://aka.ms/mfasetup). 

If you get a new mobile device and still have the old device please update your MFA method while you still have access to the old device. 

If you have a new mobile device and don't have access to your old device, then you should contact the IS Service Desk to request for your authentication method to be reset.  This will enable you to set up your new device with an authentication method.  ​


A full list of MFA frequently asked questions can be found on askNapier​


If you have any further questions please contact the IS Service Desk in the first instance.  

 

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