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Return IT Equipment


How do I return IT equipment?


If you have IT equipment to return:
  • ​Your line manager should complete the IT Device Return form, indicating the preferred campus for returning the equipment.  You can use a single form for multiple devices. 
  • Drop off your equipment at your chosen Library Help Desk, remembering to take the Call Reference number your line manager got when the form was submitted. 
  • A few days later, your line manager will receive confirmation that the equipment has been returned. ​​

 

Why must I return IT equipment?


It's essential that you return IT equipment rather than reallocating to another member of staff for the following reasons:
  • A finding of the recent Ernst & Young Cyber Audit was that the University must have robust processes around asset recovery. 
  • IT equipment is purchased and paid for centrally so should be returned to Information Services, even where a staff member is leaving and being directly replaced. 
  • With the introduction of standard devices, a new staff member can be issued equipment directly from stock, removing the need to allow for delivery lead-times​. 
  • Getting the device back allows us to reset the device to a known configuration and, if required, remove any locally stored data and update our asset register. ​

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