Staff Workstations and Software
Most staff have a Managed Laptop to access the University's IT services whether on or off campus - find out more about the Managed Laptop Service.
On campus, the majority of staff have access to a networked Windows machine. Some staff in schools that use Apple Macs for teaching, may use a Mac in their office - find out more about the Apple Mac service.
Staff are advised to have their machines replaced approximately every 4 years to ensure that the hardware is kept up to date. For further information about purchasing IT equipment visit the IT Procurement page.
Your Desktop Image
Information Services (IS) develop and run a centralised desktop service for fixed Edinburgh Napier University staff and student PCs and managed laptops.
The desktop is built on a distributed image, which is regularly revised and updated to maintain performance and functionality.
To find out what image you are currently running double click on the IT Support Tool on your desktop, click More Computer Details and note the Revision number.
If you wish to have your workstation reimaged to the latest version then you must complete a Computer Operating System (OS) Installation Form.
When completing the Computer Image form please take note of the following:
- Your desktop files will be copied by the technician.
- You should copy all files held on your C drive to your H drive, if you don't have enough space on your 'H' Drive you should create a new folder on your Desktop, call it "Transfer" and move files to there.
- In the comments section of the form identify whether you have any email archives / personal folders (do not move these files as you will lose access to them). Go to the Microsoft Website for further information about managing your .pst files.
- In the comments section of the form enter details of any additional mailboxes you have access to (e.g. generic email accounts).
- Your Internet Favourites will be copied by the technician.
- If you use any other browsers on your PC (e.g. Firefox, Chrome), state this in the comments section of the form.
- If you have any non-standard software installed on your PC please ensure you have the installation files / licenses (where required) - the technician will need access to these.
- You should check whether any non-standard software you have installed will run on Windows 10.
- Please note that the University's Print Policy requires that all staff use the new Xerox MFD (Multi-Functional Device) services which are available on all three campuses. Full information on how to print/copy and their locations are available on the Multi-Functional Device page. The print queue installed on any new or reimaged PC will be the Follow-Me queue which allows prints to be collected more securely from any MFD device across all campuses. Local printers previously installed will not be reconnected as standard.