Adobe Creative Cloud
The Adobe Creative Cloud (Adobe CC) applications are available for staff members to download and install on a University desktop using an Adobe Creative Cloud Desktop App.
To use and install the Adobe CC applications, you need to be licensed with the All Apps Complete Plan for staff. You can request this by contacting the IS Service Desk.
Please note: due to the recent Cyber Essentials changes, Professional Services colleagues will no longer be able to access Adobe CC from a personal device.
Adobe CC Known Issue
4 August 2022: issue signing in to Adobe CC on Edinburgh Napier desktops
Information Services are investigating an issue signing in to the Adobe Creative Cloud Desktop App on Edinburgh Napier desktops.
Anyone affected by the issue will receive a "You can't get there from here" error message:
If you encounter this issue there is a temporary workaround:
- Go to the toolbar on the top left of the Creative Cloud Desktop app window and click Help and choose Sign in using your browser from the drop down menu. Note: if this option is not available then you will need to install the latest version of the Adobe CC Desktop App (Version 184.108.40.2062) from the Software Center - find out how to install software using the Software Center .
- The MS Edge browser will open and you will be able to sign-in to Adobe using your Edinburgh Napier login credentials.
Adobe CC Help
Further help using all of the Adobe CC applications can be accessed via the Adobe website:
This page was last updated on 4 August 2022