Multi-Function Devices
A Multi-Function Device (MFD) is a machine that can print, copy and scan. These devices have faster print speeds and allow additional functionality such as scan to email.
Secure print and follow-me printing are two of the key features of the new devices.
I want to find out:
MFDs deliver sustainable and efficient printing, copying and scanning across the University while also improving the reliability, availability and functionality for students and staff.
The process of printer rationalisation with replacing individual printers with energy efficient MFDs reduced energy usage and floor space. A reduction in printing and paper through intelligent printing, reduction in consumable usage and waste all to reduce environmental impact.
Improve the quality of the staff and student experience
Reduce total cost of ownership
Single type of printer to support
Single type of consumables
Reduce environmental impact
Reduce print to user ratio
Energy efficient printers
Increase efficiency and flexibility
A more secure environment for University data.
FAQs 
Q: Where are the MFDs located?
A: An MFD device is located within a short distance of everyone’s work space.
Q: What is secure printing?
A: Secure printing means that:
You must log in to the network before you can send documents to print
You must log in to the printer or swipe your ID card before you can release your print job, meaning that no-one else can release it
Your documents are stored securely on our server while waiting to print
You only retrieve jobs when and where you need them, so your print-outs are not left unattended
Any print jobs not released are deleted after 24 hours
You can print via email to the print server
Q: What is follow-me printing?
A: Follow-me printing allows you to collect your printing from any printer across the University.
Q: What if I don't have a University staff card or I've forgotten my card?
A: You can also log in to the MFD using your University login ID and password, click on the Alternate Login button.
Q: Why is my password not recognised by the MFD?
A: MFD screen is very sensitive, try using Caps Lock rather than the shift key for Uppercase letters in your password.
Q: Can I request a personal printer?
A: All users will have access to the enhanced MFD service. Personal printers will be the exception. They'll only continue to be used in specific circumstances such as specialised print, e.g. Printing ID Cards or if an individual has special needs identified under DDA.
Further information is available in the University's Print Policy.
Q: How do I order paper for the new MFDs?
A: If paper is required the individual super users or print champions should follow the MFD Paper Ordering procedure.
If you need further help or would like more information contact IS Service Desk in the first instance:
Email: ISServiceDesk@napier.ac.uk
Telephone: ext 3000 or (0131) 455 3000 from an external line.
Additional information about printing within the University can be found in the University's Print Policy.