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Your Email


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Each staff member at Edinburgh Napier University is supplied with a Microsoft Outlook email account hosted on Office 365, which provides 50GB mailbox capacity. 

When using University email please be aware of the following:

  • Office 365 email is hosted by Microsoft in the Cloud. The University does not take a separate backup of the email service. The only (general access) data areas that we back up are H: & S: drives and SharePoint which should be used for the storage of University records.
  • Email records should be saved to SharePoint or H: / S: drives which are backed up.
  • Deleted items from mailboxes may be recoverable but if items are deleted in a folder then the folder structure will not be restored when attempting to recover the files (i.e. they are restored into a flat file structure in the inbox).

Further guidance on managing email records can be found on Governance Services Email Management intranet page.

Accessing your Email Account

You can access email through the Outlook app on any University desktop, including managed laptops.

We recommend that you turn off your Focussed Inbox the first time you access Outlook as this will ensure you don't miss important emails.  Instructions for turning off your Focussed Inbox can be found on the Microsoft website:  ​Turn Off Focussed Inbox​

User Guides and Training


 FAQs, training and guidance in text and video formats can all be found on the Microsoft website​