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​Information Services Leadership Team


Our Organisation


View the Information Services Organisational Chart​


Malcolm Jones - Head of Learning & Research Services


Malcolm JonesMalcolm is the Head of the Learning and Research Services Team which includes responsibility for our subject librarians and our Resource Acquisitions Team.  As such, his remit includes the effective identification, acquisition and exploitation of the information requirements of academic staff, researchers and students, together with the provision of a range of information services to ensure their maximum use and benefit.  Part of this centres around the provision of information and digital skills capacity building for all our customers.  He also leads the development of our research support services, and is our Research Repository Manager.


He graduated from Southampton University in 1977 with a B.A. Hons in English Literature.  During his employment at the British Library Document Supply Centre, he undertook a P.G. Diploma in Information Studies, and then joined Nene College (now University of Northampton) as a Serials Librarian in 1984, becoming Reader Services Librarian a few years later. Malcolm joined the University in 1990, initially with responsibility for Sighthill Library together with the provision of subject information support services for the business and management subject areas.


Malcolm represents Information Services on a range of senior University Committees, including: the Learning, Teaching and Assessment Committee; the Research and Innovation Committee; the Student Experience Committee; the Research Integrity Committee and the University Quality and Standards Committee.  He has also worked on a variety of steering groups such as ELIR, Digital Futures and various Quality Assurance Themes.


Sally Jorjani - Head of Customer Services & Business Change


Sally Jorjani

Sally is the Head of Customer Service & Business Change which includes responsibility for Service Desk, Audio Visual & Learning Spaces,  Library Information & Operations, Programme and Project Delivery, Learning Technology Support, Continuous Improvement and Business Analysis and Change. The team’s purpose is to drive, deliver and support innovation, technology, services and change aligned to the University’s strategic aims.


Sally graduated from Aberdeen University in 1982 with a MA Hons in Economic History. Sally has been working within the IT sector for over 25 years. Sally joined Edinburgh Napier in 2005, as Project Manager within the School of Life Sciences before moving to C&IT in 2008 as Project Manager, establishing the Project Management Office and working on cross University Projects as well as C&IT’s internal projects.


Sally is co-Chair of the Project & Change Management Group, at Universities and Colleges Information Systems Association (UCISA). Sally represents Information Services on a range of University Committees.


Iain Russell - Head of Infrastructure


Iain RussellIain joined the University in August 1996 initially within the School of Computing as Departmental Superintendent before moving to the Computing Services Unit, as it was known then, in February 1999 as Network Systems Manager. Through two reorganisational changes Iain held the post of Depute Director (Infrastructure) and now his current role of Head of Infrastructure within Information Services.


The Infrastructure Systems Group brings together Client Services, Datacentre and Operations and the Network Services and Security teams. These teams manage a range of services and underpinning infrastructure critical for supporting education, research and associated administration within the University. These services include networks, including wireless, and telecommunications, data centres, server system platforms, identity and access management, physical and virtual hosting infrastructure, IT security, staff and student desktop, application provision, printing including MFDs and data storage. 
Prior to this Iain worked for an Edinburgh computer reseller for fifteen years and worked his way up from being a PC technician to Service Manager then on to Business Operations Manager.