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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​SIGNPOSTINGPersonal Development Tutor (PDT) Toolkit

Signposting


​Click the grey arrow next to each heading to see more information on each topic.​​​

​​Edinburgh Napier's C​OVID Heal​th H​elpdesk​

The COVID Health Helpdesk is available to support colleagues and students who have questions about whatthey should do if they or someone they live with has coronavirus symptoms, and to direct them to our current advice.                                          

You can contact the helpdesk via covidhealthhelpdesk@napier.ac.uk or on 0131 455 2600 between 9am and 5pm, Monday to Friday.                                          

covidhealthhelpdesk@napier.ac.uk                                          

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​​​​Academic Study Skills​

The Academic Skills team can help students build the skills needed to be successful in university study and to develop as confident, independent learners. The Academic Skills Team has produced some new, interactive resources. These may be found on the Academic Skills blog site and are also accessible from the Academic Skills pages on myNapier where there are additional resources for students to help with general study skills and preparing for assessments.                                         


academicskills@napier.ac.uk                                         

Bibliographic referencing for assignments advice


Subject librarian/Information Services Advisor                                         


​School Bibliographic Referencing Guidelines                                         

                                         

Care Experienced Student Support

This Widening Access resource includes guidance for staff to enhance staff awareness of the needs of care leavers; offer guidance for working with care leavers; and offers signposts to sources of help and support. MyNapier has information from The Wellbeing & Student Inclusion department has a page on myNapier which provides informationon available support for Care Leavers.

                                          

SAAS (Student Awards Agency Scotland): Support for Care Experienced Students​                                          


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Chaplaincy Service

Our Chaplaincy is for students​ and staff from all faiths and from none and seeks to offer a complementary 'listening' service and helps if students and staff are new to the city and looking for community and friendship.            


The Honorary Chaplains and Belief Contacts that make up the team represent many of the main world religions and promote a multi-faith and belief approach. Chaplaincy aims to provide a focal point where we can celebrate and explore the wealth of nationalities, cultures and beliefs represented here at Edinburgh Napier and is a place where you'll always find a friendly face and someone to listen.            


What we do            

Our team of Chaplains specialise in offering emotional, spiritual and practical support and guidance, regardless of whether you want to discuss an everyday issue or one of life's bigger events. Chaplains provide an independent sounding board, an opportunity to ask questions of faith or a non-religious nature and can support you in times of crisis or when practical support can be of comfort – for example by visiting you or someone you know in hospital.
         


The team of honorary Chaplains are very experienced in responding and offering support in difficult and stressful times.
         


They offer a 'listening ear' and offer personal support for a wide range of the things that life can sometimes surprise us with. We can also be a link to other professional support services at the University and can help if you are having difficulty reaching out to them.
         


Chaplains are here for the whole University and continue to develop the range of activities designed to build and support our community and to help people to reflect on life events and spiritual matters.
         


The team is made up of a diverse group of Honorary Chaplains and Belief Contacts including representatives from the Muslim faith, Church of Scotland and other local churches, the Edinburgh Roman Catholic Chaplaincy, University Jewish Chaplaincy, and contacts from Baha'i, Buddhist, Hindu, Humanist, Orthodox, and Sikh communities.         


The Chaplaincy also works in close partnership withFriends International– a Christian based charity that works to build community amongst international students from all faith backgrounds.
         


You can contact the Chaplaincy by emailingchaplaincy@napier.ac.uk. The opening hours of the Chaplaincy are 9am - 5pm, Monday to Friday.            


chaplaincy@napier.ac.uk
            


​Counselling

Engaging in counselling offers space to explore, process and set goals relating to all aspects of a person’s time as a student. It can help to build emotional resilience when dealing with feelings, such as anxiety and depression. People can benefit from support and opportunities to explore personal and relationship difficulties and to develop new resources and coping strategies in a safe space. With permission, the counsellor can also liaise with other Wellbeing and Inclusion staff, academics, other professional services, external agencies and GPs.          


Telephone: (0131) 455 2459          


counselling@napier.ac.uk          


Students should ​contact counselling@napier.ac.uk or call 0131 455 2459, to register with the service.          

When completing the registration form there are two options to choose from, Single Session Therapy or Service Assessment.          

  • Single Session Therapy - drop in type of session - this is one session to discuss issues such as stress, anxiety, procrastination, or if you are looking for letters of support in relation to any academic issues.
  • Service Assessment - leading to ongoing therapy (within and out-with ENU) - longer term/on-going/more regular sessions (Examples of Concerns; thoughts of suicide and/or self-harm, long-term mental health issues, processing difficult or traumatic experiences, bereavement, or long-term relational challenges, changing thought patterns/behaviours)

Registering for the Service directly:          

Please visit the Core IMS self-referral page to register for the Counselling & Mental Wellbeing Service.          

The Counselling Team operates 9am - 5pm Monday to Friday and is a non-crisis service.           

If you need to speak to someone urgently outside of office hours (9am – 5pm), please consult emergency and out of hours support          

  • If a student finds the registration form pro​​blematic to complete you can call (Billy) (Counselling and Mental Wellbeing Administrator on 0131 455 2459. To assist the st​udent further). Only if necessary, though.          


Safeguarding Referrals          

For students who:          

  • Are at immediate risk of harm.
  • Are at risk of harming others.
  • There is a risk of harm to children.
  • Have experienced gender-based violence.
  • Have experienced hate-based incidents.



    First check:

    For gender-based violence/hate-based incidents do you have student's consent to share?
    • If no, please signpost to Report & Support

      If student is an immediate risk of harm/of harming others?
    • Contact Security on 6119 and/or emergency services

If student is in mental health crisis requiring immediate support          

  1. Contact Security on 6119

Emailsafeguarding@napier.ac.uk          

Where students are struggling with their mental health and it is impacting on their life, relationships or studies, please encourage them to make an appointment with their GP (or to register if they don't have a GP) They can also be directed to access the Wellbeing Drop-In. One of our practitioners will offer advice on services and support available. The drop-in is confidential and lasts for 20-minutes. Each drop-in runs on a first come, first served basis. The sessions are offered face-to-face where possible, or by phone.          

If students are abroad, they can email the counselling team and they will receive email advice.
          


          

For more information visit - Student Wellbeing          

Email - counselling@napier.ac.uk           

TogetherAll – online Mental Health Support: - struggling to sleep, feeling low, stressed, or unable to cope access free, anonymous, online support.          

Silvercloud - Self-help for wellbeing and mental health with access to online programmes tailored to your needs. You can choose from online programmes to help with stress, sleep, anxiety, low mood, and depression.          

Out of hours, Emergency Mental & Wellbeing Support

          

Student Equalities Referrals          

For students who:​
          

  • Feel they are being unfairly treated or discriminated against due to their protected characteristics.
  • Are transgender​ students who would like access to their named contact or the support of a transitioning action plan

    First check:
  • Do you have student's consent to share?

​Disability & Inclusion

Support for students with disabilities, long-term physical or mental health conditions, or specific learning difficulties, including stu​​dents with dyslexia, students who stammer, Autistic students and many more.         

D&I welcome students of all ages, backgrounds, and abilities, whether you're from the UK or international. Whether you're full-time or part-t​​ime, on a taught course or research course, on an exchange or a graduate apprentice.                                  

D&I are also happy to work with you if you have no diagnosis but recognise you are experiencing ongoing difficulties in your studies and would like help.
                                  


For more information visit - Disability & Inclusion Team                                  

Email - disabilityandinclusion@napier.ac.uk
                                  

                                   


disabilityandinclusion@napier.ac.uk                                   


English Language Support for Edinburgh Napier International Students

In-sessional English Language support is run by the English for Academic Purposes (EAP) department. Our tutors have years of experience in supporting students and helping them to improve their English.                    

Support consists of Writing Workshops and One-to-one Support Sessions                    

                    


​​​​​ENSA Advice

ENSA Advice employs a team of professional advisers and operates on each campus where students can make a one-to-one, confidential appointment with an adviser.​             


             

ENSA_Advice_Info_for_Staff.pdf
                                        

Edinburgh Napier Students' Association (ENSA)                                         

B34 Merchiston Campus, 10 Colinton Road, Edinburgh, EH10 5DT                                         

Website | Facebook | Twitter | Instagram                                         

Telephone 0131 229 8791
                                        


ensa.advice@napier.ac.uk                                        

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​ENSA Sports & Societies

A list of student societies and sports clubs can be found on the Team Napier site.                     


teamnapier@napierstudents.com
                     

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​​General Practitioner - How to find a GP


                                
The NHS Lothian website hasdetails on how to find and register witha General Practitioner, a doctor for your common medical needs.                                        
                                        

Global M​obility

If students want to spend a part of your course overseas, the Global Mobility team will ask students to share with them whether they have any additional support requirements and if the students are happy for the Global Mobility Team to liaise with the Disability Inclusion team and the students host institution on their behalf. That can include sharing the students Learning Profile.                                         

Edinburgh Napier University works with over 80 partner institutions around the world, teaching a variety of subjects. We have direct partnerships across Asia, Australia, Canada, Europe, New Zealand and the USA.                                         

For more information visit - Study Abroad                                         

Email - StudyAbroad@napier.ac.uk or Book an appointment                                          

For outgoing (ENU) student mobility enquiries: studyabroad@napier.ac.uk                                         

For incoming (Visiting) student enquiries: visitingstudents@napier.ac.uk
                                         


​​​​​Information Services Service Desk

​​​


Telephone: (0131) 455 3000                                        


ISServiceDesk@napier.ac.uk
         


​iPoint

iPoints provide a range of services and support such as help with your student ID card, requesting student status letters, booking appointments to some student services, and answering programme administration queries and submitting coursework (Sighthill and Craiglockhart campuses only). iPoints are situated near to the primary entrance to all main campus buildings. Craiglockhart iPoint is on your left when you enter the main entrance. Merchiston iPoint is toyour right when you enter the main entrance from Colinton Road.Sighthill iPoint is in LRC1, the large study space to your right when you enter the main entrance approached from Calder Road.

                                         

Opening hours 08:45-17:00 (Mon-Fri)                                         

Telephone: (0131) 455 2929                                         


ipoint@napier.ac.uk                                         


Keep on Track

If students are thinking of leaving and would like to discuss this further they should complete and submit the form, use our online booking form. The Keep on Track team will be in touch via email with instructions on how to book an appointment with one of their Advisers. Appointments are 30 minutes duration and are offered face-to-face on campus, on the phone or over online video call.                                       

Thinking of changing course                                       

If students are thinking of changing course, it's important to explore why.                           

First check:                                       

Are this student's support needs purely academic?                          

    • Refer to PDT/PL/ML/Academic Skills Team

      Has this student already made up their mind about leaving/suspending?
    • Direct student to procedural information on My Napier in the first instance.
    • Once student has understood implications of leaving/suspending, refer to PL to start process.

      Do you have immediate concerns for this student's wellbeing? Do you believe they may be at risk of harm/harming others?
    • Refer to Safeguarding team.



      Student Engagement Reporting

      Keep on Track supports the Student Engagement Reporting project

      If a student appears on the non-engagement report for three weeks running, and a PDT has been unable to contact them after two attempts over the first two-week period they appear on the non-engagement report, the student should be referred toKeep on Track.



      International Students (napier.ac.uk) 
      International students should report their change of course to internationalsupport@napier.ac.uk
      Office: Sighthill Campus, Room 5.B.29 (Opening hours are 09:00 - 17:00)

      For more information visit - Keep on Track

      Email - keepontrack@napier.ac.uk​​

keepontrack@napier.ac.uk                                       


​​Student engagement reporting
Student engagement reporting has been developed to support student engagement and wellbeing and help th​e University to identify more easily any students who may be struggling, for whatever reason, with their studies so we can offer support.                 

For more information, please go to the Student Engagement Reporting page on the Staff Intranet.                                        

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Library


Telephone: (0131) 455 3500


library@napier.ac.uk
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​Mental Health Advisers

Mental Health Advisers can offerguidance in learningstrategies and new approaches to support wellbeing and offer practical and emotional support as well as a safe space to talk. The Mental Health teamoffers a first appointment to assess astudent'sneed and find the most suitable support either within theteam or external to the University.                                 

Details on mental health support which is available can be found on the Counselling page on the staff Intranet.
                       


counselling@napier.ac.uk                                         

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Nightline

​​Edinburgh Nightline is a confidential and non-judgemental support and information service, run by students, for students. Nightline is open from 8pm till 8am every night of term.                                          


Telephone: (0131) 557 4444                                          

Instant messaging service.                                          


https://ednightline.com                                          

​Occupational Health Referral

It is good practice to complete the following form with the student present so that they are aware of the content. Arrange to email and follow-up when report is received.                                    


OCC Health REFERRAL Napier Students.docOCC Health REFERRAL Napier Students.doc
                                          

Report & Support

If you or someone you know has experienced or witnessed an incident, you can tell us anonymously or ask to speak to an Adviser via the University's Report & Support system.

Report + Support - Edinburgh Napier University



SafeZone App


SafeZone is a free app designed to keep students and staff safe on campus by connecting you directly to our Edinburgh Napier 24-hour security team. The app lets you share your location with security, access wellbeing services, report non-urgent security issues and more.                                            

SafeZone (napier.ac.uk)
                                           



School Leads for PDT


School of Arts & Creative Industries
Paul Harkins
Telephone: (0131) 455 5020 

email:p.harkins@napier.ac.uk                                         


The Business School
Sarah Borthwick-Saddler & Ellis Urquhart
Telephone: (0131) 455 4259 

email: s.borthwicksaddler@napier.ac.uk or e.urquhart@napier.ac.uk                                         


School of Health & Social Care
Kev Head
Telephone: (0131) 455 5718

email:k.head@napier.ac.uk                                         


School of Computing, Engineering and the Built Environment
Simon Powers
Telephone: (0131) 455 2718
email:s.powers@napier.ac.uk                                    


School of Applied Sciences
Alex McIntyre                                    

​Telephone: (0131) 455 6013
email​:A.mcintyre@napier.ac.uk                                    

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​School of Health & Social Care Pastoral Support​​


                                         

A confidential listening ear available for all students in the School of Health & Social Care. Contact Kev Head any time with any questions or concerns and he'll be happy to talk things through as well as offering ongoing support, advice and guidance from there.                                      


Kev Head, Pastoral Support Advisor                                          

Telephone: (0131) 455 5718                                      


k.head@napier​.ac.uk​​                                          


Shelf Help

It’s not unusual for students to experience thoughts and feelings that can be stressful or uncomfortable while they are at university. Reading about other people’s experiences and feelings can sometimes help you understand your own. As well as books, the University’s Shelf Help website includes links to helpful apps, videos and much more. You may find these resources to be of assistance.                                           


Student Experience Team (SHSC)​

This service is dedicated to students within the School of Health & Social Care. We offer students one to one confidential support appointments with our advisers to discuss any matter ranging from academic concerns to personal problems. Additionally, this team facilitates peer to peer support and volunteering opportunities for students within the School.
Email - SHSCsupport@napier.ac.uk

​Student Funding

If students require assistance with funding applications, budgeting or debt management advice, they should be directed to visit the appointments page ofmyFuturefor details of how to make a face to face or MS Teams appointment with a Student Funding Adviser - with some details of what the students wish to be covered at the appointment. If the student prefers someone to call them, please inform the student to let the Student Funding team know the best contact number to reach the student on.                   

For more information visit - Student Funding                   

Email -studentfunding@napier.ac.uk                   


studentfunding@napier.ac.uk​;

                   


​Student Futures​

Students can find all the Student Futures services on their digital platform Hub. They will find a range of digital placement support and interactive careers resources and tools (such as a CV builder and interview simulator). Students can access this on the myFuture platfo​rm, where they can also book one-to-one meetings with a Career Development Consultant or with their School Placement Coordinator, confirm their attendance at one of the employer events, or search for part-time and graduate vacancies.                                
      

Students wishing to discuss any aspect of their career planning, or are looking to arrange a mock interview, can book an appointment via myFuture. There are also a range of online digital resources available:                

  • CV360 scores your CV against checks typically used in applicant Tracking Systems (ATS) and offers instant feedback.
  • Interview360 for practising your interview technique.
  • Graduate Recruitment Resource - graduate recruitment information

Book appointments - myFuture platform                                        

For more information visit - Student Futures                                         

Email - Studentfutures@napier.ac.uk
                                        

Subject Librarians

School Subject Librarians can help students find good quality academic literature for assignments, demonstrate how to evaluate information and offer help with the use of School Bibliographic Referencing Guidelines. Support can be via subject-based Libguides;in-class sessions;one-to-one appointments;informal drop-ins or bookable, pre-advertised training sessions via LibCal.                


Contact Details for each Subject Librarian​ are available on myNapier.​​               

        



Session booking viaLibCal Training & Events Calendar​​​​​​
                


LibGuides is designed tointroduce students to the resources which theyshould find most helpful for theirstudies at Edinburgh Napier University.                                         


library@napier.ac.uk​​;
                                         

​​Timetabling

​The Business School TBStimetable@napier.ac.uk
School of Applied Science SAStimetabling@napier.ac.uk
School of Computing, Engineering and the Built Environment
SCEBEtimetabling@napier.ac.uk
School of Arts and Creative Industries k
​ ​ School of Health and Social Care SHSCtimetabling@napier.ac.uk

​​Useful Links for Stud​ents​​

​​​Information about how students can access their learning -Your Studies (napier.ac.uk)                                        

Students can check in to their classes/teaching - Check In to Class (napier.ac.uk)                                        

Link to Moodle - ​Online Learning - Moodle (napier.ac.uk)
                                        

If students have any questions about their academic work relating to their placement, they should contact their module leader or subject coordinator in the first instance. 

If students have any questions about module enrolments, please direct to contact their Programme Administrator.
 

                                      

If students ​have any questions with regards to fees, they should contact the Fees Team at fees@napier.ac.uk                                        

Quiet room information

Craiglockhart                                        

The room is in 4/32 and a shower room is available along the corridor at Room 4/01. These facilities are located on the 4th floor and are accessible by stairs or lift (the lift is located by the War Poet's Collection).                                        

Merchiston                                        

The rooms are H12 and H13. A shower room with ablution facilities for all to use is located between floor G and floor H (currently marked H10).                                        

Sighthill                                        

The room is in 1.B.04 and ablution facilities are available along the same corridor in both the female (1.B.07) and male toilets (1.B.08).                                        

                                      

        


                                        


Visa & International

​The Visa and International Support offer a professional and friendly welcome to all international students while providing advice on a range of immigration matters relating to study and life in the UK. The team also provide support during and after your studies.                                          

For more information visit - Visa & International                                          

Email - internationalsupport@napier.ac.uk                                           

Office: Sighthill Campus, Room 5.B.29 (Opening hours are 09:00 - 17:00)                                          

Call: +44 131 455 2272​
                                          



Widening Participation.

The Widening Participation team works closely with key schools, colleges, and other external agencies to promote higher education. The team provides information, advice, guidance and tailored support to students from a range of backgrounds.                                          

  • Unpaid carers
  • Care-experienced students
  • Young people estranged from their family
  • Government-recognised refugees and asylum seekers
  • Students from an SIMD20* postcode
  • Students joining year 2 or 3 of a degree after completing an HNC or HND at a Scottish college.

For more information visit - Widening Participation                                          

Email - wideningaccess@napier.ac.uk                                          

Phone - 0131 455 2300​