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SIGNPOSTINGPersonal Development Tutor (PDT) Toolkit



Edinburgh Napier's COVID Health Helpdesk​

The COVID Health Helpdesk is available to support colleagues and students who have questions about what they should do if they or someone they live with has coronavirus symptoms, and to direct them to our current advice.


You can contact the helpdesk via covidhealthhelpdesk@napier.ac.uk or on 0131 455 2600 between 9am and 5pm, Monday to Friday.




Academic Study Skills​

The Academic Skills team can help students build the skills needed to be successful in university study and to develop as confident, independent learners. The Academic Skills Team has produced some new, interactive resources. These may be found on the blog site and are also accessible from the Academic Skills pages on myNapier where there are additional resources for students to help with general study skills and preparing for assessments.



Care Experienced Student Support

This Widening Access resource includes guidance for staff to enhance staff awareness of the needs of care leavers; offer guidance for working with care leavers; and offers signposts to sources of help and support. MyNapier has information from The Wellbeing & Student Inclusion department has a page on myNapier which provides information on available support for Care Leavers.

SAAS (Student Awards Agency Scotland): Support for Care Experienced Students​


Chaplaincy Service

Our Chaplaincy brings people together, builds community, and adds to our pastoral support service. For students and staff from all faiths and from none, the Chaplaincy service offers a developing range of activities designed to build and support our community and to help reflect on life events and spiritual matters. The chaplaincy team is made up of a diverse group of Honorary Chaplains and Belief Contacts including representatives from the Church of Scotland and other local churches, the Edinburgh Roman Catholic Chaplaincy,  Scottish Jewish Chaplaincy, and contacts from Baha’i, Buddhist, Hindu, Humanist, Orthodox, Muslim, Pagan and Sikh communities.





Engaging in counselling offers space to explore, process and set goals relating to all aspects of a person’s time as a student. It can help to build emotional resilience when dealing with feelings, such as anxiety and depression. People can benefit from support and opportunities to explore personal and relationship difficulties and to develop new resources and coping strategies in a safe space. With permission, the counsellor can also liaise with other Wellbeing and Inclusion staff, academics, other professional services, external agencies and GPs.

Telephone: (0131) 455 2459



Disability & Inclusion

Students with disabilities, long term health conditions or specific learning difficulties will find support from the Disability & Inclusion team. They operate regular appointment and drop-in sessions at all three campuses throughout the academic year.



English Language Support for Edinburgh Napier International Students

In-sessional English Language support is run by the English for Academic Purposes (EAP) department. Our tutors have years of experience in supporting students and helping them to improve their English.


Support consists of Writing Workshops and One-to-one Support Sessions


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ENSA Advice

ENSA Advice employs a team of professional advisers and operates on each campus where students can make a one-to-one, confidential appointment with an adviser.

Telephone: (0131) 229 8791


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ENSA Sports & Societies

A list of student societies and sports clubs can be found on the Team Napier site.


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​General Practitioner - How to find a GP

The NHS Lothian website has details on how to find and register with a General Practitioner, a doctor for your common medical needs.

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​​​​​Information Services Service Desk

Telephone: (0131) 455 3000




iPoints provide a range of services and support such as help with your student ID card, requesting student status letters, booking appointments to some student services, and answering programme administration queries and submitting coursework (Sighthill and Craiglockhart campuses only). iPoints are situated near to the primary entrance to all main campus buildings. Craiglockhart iPoint is on your left when you enter the main entrance. Merchiston iPoint is to your right when you enter the main entrance from Colinton Road. Sighthill iPoint is in LRC1, the large study space to your right when you enter the main entrance approached from Calder Road.

Opening hours 08:45-17:00 (Mon-Fri)

Telephone: (0131) 455 2929


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Keep on Track

Keep On Track is for students who may be thinking about leaving university or are at risk of leaving. The service provides a triage service for students who may require multiple supports put in place in response to academic concerns, and/or wider welfare issues.

A Keep on Track adviser will case manage and coordinate students’ support needs in support of success and retention. For those who decide they want to leave, support will be provided to the student through this process.


For more information and how to refer a student, please go to the Keep on Track page on the staff Intranet. Please also see information on My Napier. 


Caroline Fraser, Keep On Track Adviser

Telephone (0131) 455 3559


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Student engagement reporting


Student engagement reporting has been developed to support student engagement and wellbeing and help the University to identify more easily any students who may be struggling, for whatever reason, with their studies so we can offer support. 


For more information, please go to the Student Engagement Reporting page on the Staff Intranet​.

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Telephone: (0131) 455 3500


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Mental Health Advisers

Mental Health Advisers can offer guidance in learning strategies and new approaches to support wellbeing and offer practical and emotional support as well as a safe space to talk. The Mental Health team offers a first appointment to assess a student's need and find the most suitable support either within the team or external to the University.

Details on mental health support which is available can be found on the Counselling page on the staff Intranet.


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Edinburgh Nightline is a confidential and non-judgemental support and information service, run by students, for students.Nightline is open from 8pm till 8am every night of term.

Telephone: (0131) 557 4444

Instant messaging service.



Occupational Health Referral

It is good practice to complete the following form with the student present so that they are aware of the content. Arrange to email and follow-up when report is received.


OCC Health REFERRAL Napier Students.docOCC Health REFERRAL Napier Students.doc


Pastoral Support (School of Health & Social Care)

A confidential listening ear available for all students in the School of Health & Social Care. Contact Kev Head any time with any questions or concerns and he'll be happy to talk things through as well as offering ongoing support, advice and guidance from there.

Kev Head, Pastoral Support Advisor

Telephone: (0131) 455 5718



School Leads for PDT

School of Arts & Creative Industries
Paul Harkins
Telephone: (0131) 455 5020 email:p.harkins@napier.ac.uk


The Business School
Sarah Sholl
Telephone: (0131) 455 4259 email:s.sholl@napier.ac.uk


School of Health & Social Care
Kev Head
Telephone: (0131) 455 5718 email:k.head@napier.ac.uk


School of Computing, Engineering and the Built Environment
Simon Powers
Telephone: (0131) 455 2718 email:s.powers@napier.ac.uk


School of Applied Sciences
Alex McIntyre

​Telephone: (0131) 455 6013 email:s.vass@napier.ac.uk


Shelf Help

It’s not unusual for students to experience thoughts and feelings that can be stressful or uncomfortable while they are at university. Reading about other people’s experiences and feelings can sometimes help you understand your own. As well as books, the University’s Shelf Help website includes links to helpful apps, videos and much more. You may find these resources to be of assistance.

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Student Funding

The Student Funding team provides information, advice and guidance to students who experience financial challenges. They help students identify and apply for a range of funding sources and childcare support that suits their personal circumstances.


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Student Futures

The Student Futures team work to provide high quality careers and employability skills development and advice to students across all six academic schools. With a focus on student experience, the service delivers up-to-date careers one-to-one support, workshops and skills development sessions as well as direct links to industry. The team is responsible for contributing to a consistent and effective placement strategy whilst developing digital employability initiatives that have a positive impact on graduate employment destinations and outcomes.

Visit the Student Futures staff intranet page.

Students can access myFuture for careers and employability support and events. Direct your student to the ‘Ask a Question’ tab in order to contact a member of the Student Futures team directly. Appointments and mock interviews can be arranged here also.


Subject Librarians

School Subject Librarians can help students find good quality academic literature for assignments, demonstrate how to evaluate information and offer help with the use of School Bibliographic Referencing Guidelines. Support can be via subject-based Libguides; in-class sessions; one-to-one appointments; informal drop-ins or bookable, pre-advertised training sessions via LibCal.

Contact Details for each Subject Librarian​ are available on myNapier.​​

Session booking via LibCal Training & Events Calendar ​​​​

LibGuides is designed to introduce students to the resources which they should find most helpful for their studies at Edinburgh Napier University.





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