Crisis24/GardaWorld guidance documents:
Crisis24/GardaWorld Travel Security Complete Start Guide
Crisis24 App Guide
Crisis24 App - update info October 2023
Contact by Crisis 24 in the event of an emergency
All travellers are required to provide both a phone number and email address where they can be contacted by Crisis 24 in the event of a local incident or emergency. This will only be used by Crisis 24 in extreme circumstances to ensure the traveller is safe and aware of the incident.
UMAL Travel Cover
Travel Cover Document and Travel Cover Summary
- These documents should always be carried when travelling on University business
- The emergency medical expenses cover will provide you with advice and assistance should you become ill or sustain injury during your journey
See also: Travel Overseas Policy
Other useful resources
Safer Adventures : Managing the Risks of Adventure Travel - British Standard for adventurous activities outside the United Kingdom (BS 8848:2014)
Higher Education Sector Guidance on Health and Safety in Fieldwork and Travel - USHA (Universities Safety and Health Association)
IOSH Safety without borders - keeping your staff healthy and safe abroad
* Booking of travel - Travel Partner
Booking of travel should be through the University’s contracted travel partner who is appointed via a fully compliant OJEU tendering process. The travel partner is the external organisation who liaises with the University travel booker on behalf of the employee to book travel arrangements. The travel partner can arrange flights, some overseas trains (all UK rail journeys should be booked through ScotRail Business Travel), car hire, visa and accommodation requirements.
If bookings are not made through our travel partner then the traveller does not have access to the 24hr support provision. Our travel partner provide a 24/7/365 support service to assist travellers experiencing flight delays, cancellations and travel problems or travellers affected by a crisis situation. Our travel partner’s specialists are trained to provide active crisis support and fast reaction times. When travellers may be facing the most risk or danger, their agents focus on finding and implementing the most appropriate solution. This service is free of charge for University staff.