|
Project Number
|
Project Name
|
Project Aim
|
Customer
|
Benefits & Outcomes
|
|
IS-18-0009
|
Card
production Phase 2
|
The
project was formed to pick up planned developments and improvements from the
initial card production project
|
Students
|
·
Removal of IS Service desk calls to refresh
electronic card
·
Greater visibility of card delivery status to
student.
·
Reduction in calls to the iPoint (anecdotal)
·
Junior Student card process efficiencies
|
|
IS-15-0024
|
Remote
Access to Data
|
Install
Varonis Datanywhere to replace MyDrive
|
Staff
|
·
Project closed when all users were migrated from
myDrive
· Varonis not implemented due to spiralling costs.
|
|
IS-16-0014
|
IS
Service Catalogue
|
A
user-centric view of our services on the Intranet
|
Staff
Students
Visitors
|
·
Staff and students are
provided with information about the services offered by IS
|
|
IS-16-0022
|
Management
of shared administrative credentials
|
Audit
of existing credential storage practices, to determine the types of
credentials being used
|
IS
|
· A better understanding of credential storage
practices in their areas and the systems they are used with.
|
|
IS-17-0027
|
Cyber
Essentials
|
Work
undertaken to gain Cyber Essentials accreditation.
|
Staff
Students
|
·
Reduction in the overall level of cyber security
risk within the university.
|
|
IS-17-0032
|
Brocade
Replacement
|
Replacement
of Fibre switches
|
IS
|
·
Faster network throughput for systems and
lifetime support for equipment.
|
|
IS-18-0005
|
Learning
Analytics
|
Pilot
of the JISC Learning Analytics Platform and university-wide exploration of
learning analytics
|
DLTE
Academic
Staff
|
·
Staff are now more informed about what learning
analytics is and how they can benefit ENU.
·
Not buying a product that wasn't fit for purpose.
|
|
IS-18-0020
|
CSE
for Information Services
|
Achieving
Customer Service Excellence for Information Services and creation of a
working group to take ownership.
|
IS
Students
|
·
Ability to demonstrate to potential students,
staff & visitors that IS meet an external assessed standard. A sense of pride and achievement for the
department.
|
|
IS-18-0025
|
IT
Central purchasing
|
New
online process to support business change for centralising the IT
budget.
|
Finance/Procurement
IS
Staff
|
·
More control over spend through a central budget.
·
Standardised device list will provide benefits to
lifecycle management, asset management, planning and budget process.
·
The ability to re-use PCs.
·
IS have the ability to plan implementation
workload
|
|
IS-18-0017
|
Internal
Communications Tool
|
Implementation
of an improved communications tool called Poppulo.
|
HR
Staff
|
·
HR can get direct feedback from staff, giving
more of a voice on University matters, improving staff engagement.
|
|
IS-17-0006
|
Placement System
|
Procure and implement an application that will allow SHSC students to
be better informed about upcoming placements.
|
SHSC
Students
|
·
Automation of the allocation process
for student placements.
·
Students now have placements allocated
3 years in advance.
·
Improved information about placements
available to students.
·
Improvements to data quality and
security of the data.
·
Enhanced reporting on placement
allocation.
|
|
IS-17-0033
|
Nursing
Virtual Reality
|
Deliver
two virtual reality systems to help student learning in SHSC.
|
SHSC
Students
|
·
An enhanced student learning experience.
·
Improved behaviours and opinions of nurses when
interacting with dementia patients.
·
Leading edge teaching tool.
|
|
IS-18-0040
|
Mandatory
Password Manager
|
Enrol
all students and associate staff on password manager
|
Staff
Students
|
·
Self-service password reset for users. Faster, 24
hour service.
·
Reduction in helpdesk calls.
|
|
IS-15-0026
|
Student
and Academic Records
|
Project
focused on improving our student record system (formerly MOASR)
|
Students
School
Support Service
|
·
Project closed due to significant scope change
and lack of resources.
·
New project - Curriculum Management opened in its
place.
|
|
IS-18-0006
|
Anti-Virus
Upgrade
|
Build
McAfee ePolicy orchestrator server and migrate clients
|
Staff
Students
|
·
Compliance with cyber essentials
·
Removal of legacy software.
|
|
IS -18-0015
|
TNE
Calendar
|
Delivery
of a SharePoint calendar to allow School Support Staff to record all overseas
activities
|
Business
School Staff
|
· Increased efficiency for School Support Service
in planning overseas activities.
|
|
IS-18-0023
|
SAF Improvement
|
Streamline the application process for staff approval form
|
HR Staff |
· Simplified the SAF process and
reduced time to complete.
|
|
IS-18-0039
|
HR Improvements
|
Deliver an agreed list of work requests, establish new process for IS
work requests from HR.
|
HR
|
·
Closer working relationship between HR and IS.
·
Delivery of all No.1 priority tasks.
·
Consistency of logging requests.
|
|
IS-16-0016
|
Linux Software Update Improvements
|
Automated software updates in place for the majority of RedHat/Cent OS
Linux infrastructure
|
IS
|
·
Reduction in manual effort for updates.
·
Improved patch management.
·
Automated testing identifies servers that require
attention.
|
|
IS-18-006
|
Workplace by Facebook
|
Streamline and simplify the use of WP by FB by enabling single sign on
(SSO), preventing system emails going to spam and ensuring all staff are
could access WP by FB from their desktops.
|
HR
Staff
|
·
Staff engagement tool.
·
More secure, robust system and the addition of
staff members is automated complying with GDPR and reducing risk.
|
|
IS-18-0013
|
TLS Standardisation Project
|
A new TLS standard has been designed which prioritises modern
protocols and cipher suites whilst disabling those which are older and
insecure.
|
IS
|
· University is now more protected from
cyber-attacks exploiting vulnerabilities in outdated and insecure TLS
standards.
|